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PRIVACY POLICY

Get Informed

 

OUR PRIVACY POLICY

1.WHO WE ARE AND IMPORTANT INFORMATION

The controller's identity (meaning the name of the legal entity) and contact details and its representative, if any.

2.THE PERSONAL DATA WE COLLECT ABOUT YOU

You need to list the personal data that you collect on individuals via your website. This may include, but is not limited to, identity data, financial data and contact data. You need to personalise the list to suit your business needs.

Remove the paragraph that deals with Aggregated Data if you do not collect that type of personal data.

For example, online businesses often collect:

  • Technical Data includes IP Address / your browser type & version of operating system & platform.

  • Usage Data includes Information about how you use our website, products & services.

  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties / your communication preferences.

3.HOW WE COLLECT YOUR PERSONAL DATA

You need to clarify the methods you use to collect personal data. We have added more examples below but you will need to personalise this to your business.

  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.


  • Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:

  • [Technical Data from the following parties:]

  1. Analytics providers [such as Google based outside the UK];

  2. Search information providers

    • and Contact Data from publicly availably sources [such as Companies House and the Electoral Register based inside the UK].


4.HOW WE USE YOUR PERSONAL DATA

The UK GDPR says you must set out the purpose and legal basis of any processing. This implies that each purpose or activity should be matched to a specific legal basis, including making it clear if you have an additional legal basis per activity, where relevant.

If you rely on the basis of legitimate interest, the UK GDPR requires you to set out the legitimate interests being relied on.

More information on this and the different lawful bases under UK GDPR can be found on the ICO website.


Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest


To register you as a new

customer

  1. Identity

  2. Contact

Performance of a contract with you

To process and deliver your order

including:

  1. Manage payments, fees and charges

  2. Collect and recover money owed to us

  1. Identity

  2. Contact

  3. Financial

  4. Transaction

  1. Performance of a contract with you

  2. Necessary for our legitimate interests (to recover debts due to us)

To manage our relationship with

you which will include:

  1. Notifying you about changes to our terms or privacy policy

  2. Asking you to leave a review or take a survey

  1. Identity

  2. Contact

  3. Profile

  4. Marketing and Communications

  1. Performance of a contract with you

  2. Necessary to comply with a legal obligation

  3. Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting

and hosting of data)

  1. Identity

  2. Contact

  3. Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring

exercise)




(b) Necessary to comply with a legal

obligation

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

  1. Identity

  2. Contact

  3. Profile

  4. Usage

  5. Marketing and Communications

  6. Technical

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

To use data analytics to improve our website, products/services, marketing, customer

relationships and experiences

  1. Technical

  2. Usage

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our

marketing strategy)

To make suggestions and recommendations to you about goods or services that may be of

interest to you

  1. Identity

  2. Contact

  3. Technical

  4. Usage

  5. Profile

Necessary for our legitimate interests (to develop our products/services and

grow our business)


5.WHO WE SHARE YOUR PERSONAL DATA WITH

Your data is not shared with any third parties from simply use of our website, if you are a customer or client financial details will be shared with our accountants to allow us to pay or charge for services.

6.INTERNATIONAL TRANSFERS

We will not transfer your data outside of the UK. The ICO website has more information about international transfers.

7.YOUR LEGAL RIGHTS

All individuals of their rights under the Data Protection Legislation. This includes:


  • The right of access;

  • The right to be informed;

  • The right to rectification;

  • The right to erasure;

  • The right to restriction of processing;

  • The right to withdraw consent where consent was the lawful basis for processing;

  • Rights related to automated decision making (including profiling);

  • The right to object to processing; and

  • Right to data portability.

8.CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

Should you wish to make changes to your privacy you can notify us by finding our contact details on our website. We also request that individuals keep us informed if their personal data changes during their relationship with us.

9.QUERIES, REQUESTS OR CONCERNS

If you have any queries, requests or concerns you can contact our Data Protection Officer or Representative, by logging a request using the contact details provided. You also have the right to lodge a complaint with the ICO.